Frequently Asked Questions

General

Here at Capital Dietetics we believe in providing quality dietetic services and ongoing support to ensure the best outcomes for our patients. Quality takes time however. It’s extremely challenging to change your eating habits in one appointment, and we would by no means expect you to overhaul your diet in one hit. We encourage slow, steady and realistic steps towards to change, so it’s likely that most individuals will require a few review appointments.

Your first consultation is 60 minutes long for individuals and 90 minutes long for those attending as a couple. During either first consultation, your practitioner will get to know you, your lifestyle, goals and any barriers to change. This will allow your practitioner to provide tailored nutrition advice, education, support and determine a plan forward.

During your review consultations, your practitioner will provide you with further support as required. Review consultations are available for both short (30 minute) or long (60 minute) sessions depending on the time necessary for follow up care.

Speak to your practitioner about what follow up options will be best for you.

For more information about appointment types and fees, view our Services page.

We know that our eating habits and choices can be greatly influenced by those we live with. Sometimes there is more than one family member requiring dietetic advice. A Couples Consultation is designed for any two individuals (usually residing in the same house and sharing food) seeking nutrition support. This may be a husband and wife, a mother and daughter, two housemates or any two cohabitants.

During this consultation, your practitioner will get to know you, your lifestyle and individual goals. You practitioner will then help develop strategies that each individual can work on, as well as tasks to be shared. Couples Consultations are really valuable due to the extra support of a person at home.

In Australia there is a difference between a dietitian and other nutritional health providers including nutritionists. All dietitians are nutritionists, but nutritionists without a dietetics qualification can't call themselves a dietitian.

Here’s a quick comparison:

Dietitian Nutritionist
Education 4-5 years at University No current regulation
Registration Registration with their accredited board is required for practice in private practice and clinical settings. Nutritionists may register with the Nutrition Society of Australia and/or Dietitians Australia, however there is no legal requirement.
Work Can provide medical nutrition therapy Cannot provide medical nutrition therapy
Rebates and claiming Recognised by Medicare, DVA, private health insurers and NDIS. Rebates are therefore available to eligible individuals. Not recognised by Medicare, DVA, private health insurers and NDIS. No rebates available.
Dietitian Nutritionist
Education
4-5 years at University No current regulation
Registration
Registration with their accredited board is required for practice in private practice and clinical settings. Nutritionists may register with the Nutrition Society of Australia and/or Dietitians Australia, however there is no legal requirement.
Work
Can provide medical nutrition therapy Cannot provide medical nutrition therapy
Rebates and claiming
Recognised by Medicare, DVA, private health insurers and NDIS. Rebates are therefore available to eligible individuals. Not recognised by Medicare, DVA, private health insurers and NDIS. No rebates available.
Dietitian vs Nutritionist:

As a profession, nutritionists aren't regulated and can have limited qualifications. The dietetic profession is regulated. Most dietitians have graduated with an approved dietetics degree from an Australian university.

Dietitians with the Accredited Practising Dietitian (APD) credential commit to ongoing training and education throughout their careers. They adhere to Dietitians Australia’s code of conduct. Dietitians have the knowledge and skills found in the National Competency Standards for Dietitians.

[credit: Dietitians Australia]

Practitioners employed at Capital Dietetics are university qualified Dietitians.

No!

Here at Capital Dietetics, we encourage you to come and see our Dietitians at any time. We are ready to help you with all of our services, even if you don't have a referral from your doctor.

Come and see us and experience the Capital difference!

Capital Dietetics offers a $10 discount per consultation to individuals that hold a valid Health Care Card, Pensioner Concession Card or Commonwealth Seniors Health Card. Please present your card at your appointment.

Telehealth

Telehealth allows you to have an appointment with your Dietitian online or over the telephone.

For online appointments, Capital Dietetics uses Microsoft Teams Video Conferencing. You will need either a computer, laptop, tablet, iPad or phone with audio, video and internet access to join the consultation. You may need to download the free Microsoft Teams app on your phone/laptop.

For telephone appointments, make sure you have provided Capital Dietetics with the correct phone number and keep your phone close to you in the lead up to your appointment time.

Don’t worry, prior to your appointment we will send you a step by step guide for how to get ready for your consultation.

Capital Dietetics requires payment in full at the end of your telehealth consultation. Your practitioner will guide you through this.

Medicare and DVA

Yes!

Medicare recognises Dietetic services if you have a chronic condition or complex care needs. To be eligible for a Medicare rebate, individuals require a Chronic Disease Management Plan or an Eating Disorder Treatment Plan from their GP. A GP must refer patients for dietitian services using a designated referral form for Allied Health services under Medicare. Speak to your GP about whether you are an eligible candidate for these plans.

Medicare referrals are also accepted for Telehealth services, please consult your Dietitian.

Medicare rebates are $58.00 per consultation (current as of 1 July 2023).

Under a Chronic Disease Management Plan you may be entitled to up to five (5) services per patient each calendar year.

Under an Eating Disorder Treatment Plan you may be entitled to up to twenty (20) services per patient each calendar year.

Capital Dietetics will provide you with an invoice for Medicare claiming purposes.

Patients may claim their Medicare benefit online using their Medicare Online Account through myGov, or by using the Express Plus Medicare Mobile App. Alternatively, patients may claim their Medicare benefits at a service centre.

Capital Dietetics does not offer bulk billing.

Yes. Capital Dietetics is a provider with the Department of Veterans' Affairs (DVA). If you have a Gold card or relevant condition under other card types, you will not have to pay for your visit. If you are DVA eligible, please see your GP for a referral.


To book a DVA appointment, please email us at info@capitaldietetics.com.au

Private Health Insurance and NDIS

Dietetics services are eligible to receive rebates from private health insurers. If you have private health insurance, the extent of your coverage will depend on your level of cover. To check your level of cover for dietetics services, please contact your private health insurer.

Please note that private health insurance and Medicare rebates cannot be claimed for the same visit.

Our dietitians can support self and plan managed NDIS participants.


For any equiries, please email us at info@capitaldietetics.com.au.

InBody Scans

For ideal test conditions, it is the best not to wear any accessories or metal during the test.

It is also recommended to avoid wearing excessively long clothing that may come in contact with the palms of your hands or the bottoms of your feet as this may result in minor changes in weight affecting the results.

You will be required to remove any shoes and socks for the test.

An InBody scan is not suitable for individuals with implanted defibrillators, pacemakers, implanted insulin pump or continuous glucose monitoring. Although the electrical current that is sent through the body is extremely low, it is not recommended.

It is also recommended to avoid scans when affected by significant fluctuations in body water levels such as during pregnancy or during a menstrual cycle. This may affect the accuracy of the results.

Yes. The InBody is a medically graded device listed on The Australian Register of Therapeutic Goods (ARTG ID 207297).

InBody devices use direct segmental measurement bioelectrical impedance analysis (DSM-BIA) to precisely measure body composition by sending multiple electrical currents through the body, resulting in up to six different impedance readings for the trunk and each of the four limbs. The innovative in-depth analysis of the InBody Test yields accurate results for body composition outputs, such as body fat mass, skeletal muscle mass, (segmental) lean body mass, and percent body fat.

No. With the exception of those with sensitive tactile sense, the electrical signal sent through the body is too low to detect.

The InBody scan takes 60 seconds to complete. Our appointments are 15 minutes which enables time to prepare for the test, be guided through the process by our staff and receive an explanation of your results sheet.

InBody recommends not eating a meal within 2 hours of your scan as this may affect your weight calculations and hence InBody results.

It is also recommended to avoid scans immediately after strenuous exercise or after using a sauna, steam room, or bath. This may affect the accuracy of the results due to fluctuations in body water levels.

Use the bathroom before your scan. Bathroom access is available at the clinic if required.

No. Due to the limited time in an InBody scan appointment, it is not possible to provide nutrition information or advice. We encourage individuals interested in individualised nutrition advice to book a First Consultation with one of our Dietitians.